Contact Us
We provide comprehensive customer support services to assist our UK-based players with all enquiries related to our gaming platform. Our dedicated support team is available through multiple communication channels to ensure prompt resolution of your concerns, whether they involve account management, payment processing, technical difficulties, or general platform information.
Available Support Channels
Our customer service department operates through several communication methods to accommodate your preferences. The live chat feature provides instant assistance during peak hours, while email support offers detailed responses for complex enquiries. For urgent matters requiring immediate attention, telephone support connects you directly with our specialists.
- Live chat available 24/7 through our platform interface
- Email support at [email protected] with responses within 24 hours
- Telephone assistance at 020 7946 0958 during business hours
Support Response Times
We maintain strict response time standards across all communication channels. Email enquiries receive acknowledgment within two hours, with full resolution typically provided within one business day. Telephone support operates Monday through Friday, 9:00 AM to 6:00 PM GMT, with extended weekend availability for account security matters.
Last updated: January 15, 2026